| Terms and Conditions We strive to offer only the best quality products and believe you will be delighted with your purchase. We will happily exchange or refund any products that are faulty or that you return un-opened in their original condition. We will accept returns up to 30 days after the date of invoice. If you wish to return an item to us you must first contact us – you can do this by emailing us at footlessreturns@aol.com. We cannot accept any returned items without this prior authorisation. For further details on our terms and conditions please contact us on footlessinfo@aol.com Delivery Orders are sent in plain outer packaging. However, please note that for delivery purposes, our return address will be shown in one corner of the address label (in small font, without any logo). Usually, orders are despatched as soon as money is received. Typical delivery times are: • UK – 3-5 working days from despatch (Royal Mail first class post*) • Europe, USA & Canada – 4-8 working days from despatch (Royal Mail/local postal service*) • Rest of World - 7 to 10 days Privacy Our site's registration form requires users to give us contact information, like their name and email address, and unique identifiers. We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary if they have subscribed to the mail list. Users may opt-out of receiving future mailings by choosing to un-subscribe. Unique identifiers are collected to verify the user's identity and for use in our record system. This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites. Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information and unique identifiers. Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings. Unique identifiers are collected from Web site visitors to verify the user's identity and for use as account numbers in our record system. Security This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers or personal information like social security numbers on this site. This site is run by ekmpowershop4 on behalf of www.footless.co.uk; Information is only shared between the companies as required to process orders & provide information which you have requested. « Back |